Despatch
Fantastic Farms endeavours to despatch goods within 24 hours of receipt of a web order. If the order is placed prior to 12 pm on a weekday then the order is usually shipped same day.
Fantastic Farms uses Australia Post for all deliveries. Orders that exceed Australia Post maximum parcel weight (22 kg) or dimensions (> 1m in any direction) may require the use of the customer’s courier service, or another courier service.
Timeframes
Standard postage generally takes from 3 to 5 working days to arrive.
Express postage generally takes 1 to 2 working days to arrive.
International postage generally takes 10 working days to arrive.
For delivery times to your postcode click here to visit the Australia Post website, enter ‘Bullsbrook WA 6084’ for the despatch address then your town and state.
Checking your delivery status
To track the status of your delivery enter your tracking code on the Australia Post website. If you can’t find your tracking code please contact us for assistance.
Please Read
Timely receipt of the goods is dependent on the customer providing correct, complete and clear delivery details and instructions in the relevant part of the online order process. Failure to do so may create delivery delays.
Further, while we take every care to pack your order securely, Fantastic Farms is not responsible for loss or damage to your item while it is in delivery process with Australia Post.
